Welcome to Provaio. We understand the importance of privacy, especially when conducting business online. This privacy policy outlines our practices regarding the collection, use, and protection of information for users of our site (“Visitors”), both those who browse without transacting business and those who register to use the services offered by Provaio (“Authorized Customers”).
Personally Identifiable Information (PII) refers to data that can identify, contact, or locate an individual, such as name, address, phone number, email address, IP address, location, and browser details. It does not include information collected anonymously or demographic data not connected to an identified individual.
We may collect basic profile information from all Visitors. For Authorized Customers, we collect additional information including name, address, phone number, email address, IP address, location, browser details, business size, and the nature of the advertising inventory they intend to purchase.
In addition to our direct collection, third-party service vendors (e.g., credit card companies, clearinghouses, banks) may collect information from Visitors and Authorized Customers. While we do not control their use of this information, we ask them to disclose their practices. Some third parties may act solely as intermediaries in the transaction process.
We use PII to customize the site, make service offerings, and fulfill requests. We may also email Visitors and Authorized Customers about research, purchase opportunities, or information relevant to the site. Additionally, PII is used to respond to specific inquiries or provide requested information.
PII about Authorized Customers may be shared with other Authorized Customers for evaluating potential transactions. We may also share aggregated demographic information with third-party vendors.
PII collected by Provaio is securely stored and accessible only to a limited number of qualified employees who need it for specific tasks.
Visitors and Authorized Customers can opt out of receiving unsolicited information by responding to emails as instructed or by contacting us directly.
Yes, cookies are used to gather information about Visitor preferences and to protect Authorized Customers. For example, we automatically log out Authorized Customers after a period of inactivity for security purposes.
We use login information such as IP addresses, ISPs, and browser types to analyze trends, administer the site, track user movements, and gather broad demographic information.
Provaio partners with various vendors who may have access to PII on a need-to-know basis for evaluating service eligibility. Our privacy policy does not cover their use of this information. We may disclose PII to comply with legal obligations or protect the safety of our Visitors and Authorized Customers.
Our security practices ensure that PII is accessible only to qualified employees with the necessary access credentials. Sensitive information, such as credit card numbers, is protected with encryption and is not stored. While we implement strong security measures, we cannot guarantee complete protection against errors, tampering, or breaches.
Visitors and Authorized Customers can update or correct PII by contacting us via email.
Visitors and Authorized Customers can request the deletion or deactivation of PII by contacting us. However, some residual information may remain due to backups. Deactivated PII will not be sold, transferred, or used in any way.
We will notify Visitors and Authorized Customers of any changes to this privacy policy by posting updates on the site. If changes could result in the disclosure of previously protected PII, we will contact affected individuals to allow them to opt out.
Provaio.com may contain links to other websites. We encourage you to review the privacy policies of these linked sites, as they may differ from ours.